Learning Designer/Sr. Learning Designer

At GreenStone, our employees share a passion for making a positive impact on rural communities. We are proud to serve customers who embody the values of hard work, commitment, and community—values that our employees live by every day. As part of a $14 billion portfolio, our team supports everything from local homeowners to global agriculture and food businesses, offering you a unique chance to grow with us while maintaining a local presence.  Additionally, many of our team members are highly respected in their area of expertise at both the state and national level making GreenStone one of the top Farm Credit associations in the country.

Culture

Core Four values steer everything we do at GreenStone. Customer First, Delivery Quality, Get involved, Do the right thing. Employees work as a team to create a company fueled by the desire to best serve each other and our customers every day. GreenStone culture promotes innovative thinking, professional development, health and wellness, and a relaxed work environment with flexible schedules.

What can we offer you?

GreenStone trusts the people we hire. We empower employees to make the best decisions for the customer and the company.

GreenStone has an outstanding Total Rewards package, which includes, but is not limited to:

• 15 vacation days, 12 sick days, and 12 paid holidays per year
• 401(k) plan – up to a 9% employer contribution/match
• Medical, Dental, Vision, STD, LTD, Life/AD&D benefits, etc.
• Paid Parental leave
• $150/year Logo Wear allowance
• $400/year Wellness Subsidy/Reimbursement & wellness programs
• $6,000 lifetime maximum Student Debt repayment program or tuition assistance
• Yearly bonus/incentive opportunity available to all employees

What You’ll Do:

Instructional Design & Development:

• Design, develop, coordinate, implement, and evaluate courses and training programs, including associated materials.
• Guide projects from needs analysis through development and implementation.
• Establish and maintain professional relationships with subject matter experts (SME) to ensure content accuracy and relevance by engaging in collaborative sessions.
• Collaborate with a team of facilitators, producers and other designers. To create high quality, engaging and effective learning experiences.
• Utilize various technologies and platforms for e-learning, including authoring tools, and multimedia software.
• Assess progress and align content based on feedback and performance data
• Maintain instructional design assignments, ensuring timely delivery and adherence to quality standards.
• Provide constructive feedback to peers to support the development of capabilities.
• Analyze course and project feedback to identify additional learning opportunities.
• Attend industry-focused opportunities to maintain awareness and knowledge on best practices for educational technology and instructional design.
• Conduct peer reviews of course materials to ensure accuracy.
• Lead and manage the integration of new e-learning applications, coordinating with other departments when necessary. 
• Create customized e-learning content when necessary.

LMS Administration:

• Create user logins as needed and manage user permissions and roles.
• Ensure that the LMS works properly and acts quickly when unexpected errors occur.
• Manage course enrollment including progress tracking (onboarding, leadership pathways, compliance training).
• Work with employees and managers to ensure strong end-user experiences in the LMS. 

Learning Content Documentation:

• Review accuracy of requested document changes and make changes to SOP, User Guides, Job Aids and other documents when changes are necessary. 
• Update monthly training calendar and publish on the intranet.  Align with HR Training Calendar (Outlook) and LMS. 
• Follow up with course evaluations and any necessary further learning or resource development.
• Managing the content in the Resource Library as it relates to SOP, User Guides, Job Aids and eLearning content.

Senior Responsibilities:

Instructional Design & Development:

• Apply adult learning principles and change management to create content that effectively achieves learning objectives, transfers knowledge, and builds learner proficiency in professional development subjects.
• Develop assessment tools to measure learner progress and the effectiveness of instructional materials.
• Perform GAP analysis on wholistic learning curriculum.
• Manage instructional design projects, ensuring timely delivery and adherence to quality standards.
• Provide constructive feedback to peers to support the development of capabilities.
• Attend industry-focused opportunities to maintain awareness and knowledge on best practices for educational technology and instructional design

Learning Content Documentation:

• Research and create standard documentation processes and templates.
• Review and Edit documentation created by less tenured teammates.

LMS Administration:

• Develop standardized LMS operational processes and procedures, guidelines and documentation and ensure LMS governance model is being followed.
• Research and manage learning vendors who provide content that resides in the LMS or the vendors platform. 
• Research and implement LMS system upgrades.
• Creation and analysis of monthly LMS reports.
• Provide a high-level analysis of user data.

What You Bring:

Education:

• Bachelor’s degree in Education, Instructional Design, Educational Technology, or a related field is required.

Experience:

• • 1+ years of Graphic Design or Instructional Design or equivalent experience is required.

Added Experience for Senior:

• 5+ years of Graphic Design or Instructional Design or equivalent experience is required.

Knowledge, Skills, & Abilities:

• • Must be proficient in computer technology and Microsoft applications.
  • Demonstrated interpersonal skills to successfully communicate both verbally and written.
  • Ability to quickly learn and effectively use new process and procedures to meet business initiatives.
  • Ability to work effectively on teams and on multiple projects, by building strong relationships, listening to others, valuing opinions, and helping team to meet goals.
  • Must develop and maintain an in-depth working knowledge of GreenStone’s operational processes and software solutions
  • Strong writing and organizational skills necessary. Proven ability to effectively manage daily work and longer-term projects and demands.
  • Ability to work and facilitate a course remotely
  • Proficiency in specialized software including Articulate, Vyond, Camtasia, Adobe Creative Cloud.
  • In-depth understanding of instructional design models and learning theories
  • ATD Certification (APTD, CPTD, Masters)
  • Knowledge of Change Management Methodology (Prosci)

Why GreenStone?

• Be part of a company that values community and teamwork.
• Enjoy opportunities for professional growth in a collaborative environment.
• Help build the workforce that supports rural America and the future of agriculture.

GreenStone Farm Credit Services is an equal opportunity employer. It is our policy to provide equal employment opportunity to all persons regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, or any other characteristic protected by law. We comply with all federal, state and local equal employment opportunity regulations. We conduct all personnel decisions and processes relating to our employees and job applicants in an environment free of discrimination and harassment.