Client Support Intern

Date: Nov 11, 2022

Location: East Lansing, MI, US, 48823

Company: GreenStone Farm Credit Services

About Us...

GreenStone Farm Credit Services is a $12+ billion financial services institution with over 600 employees in 35 locations throughout Michigan and northeast Wisconsin.  GreenStone provides short term and long-term credit to our customers, as well as a variety of other products and services, such as crop insurance, life and disability insurance, accounting services, tax planning and preparation, and appraisals.

 

Position Description

We are looking for a Client Support Intern in our East Lansing, MI corporate headquarters. The internship will run approximately from May 8, 2023, through August 25, 2023.  Some travel may be required.

 

Position Responsibilities…

  • Repair, test, image and clean laptop, monitors, printers, and other related hardware.
  • Install and troubleshoot software and computer peripherals.
  • Establish, maintain, and continually improve customer relationships and satisfaction regarding IT customer service and support.
  • Utilize a ticketing system to prioritize and work through end user issues; also, actively use and contribute to a departmental knowledge base to streamline ticket resolution.
  • Instruct end users in the operation and maintenance of system’s
  • Any additional projects that are on-going with the team.

 

Primary Requirements...

  • Must be pursuing a Bachelor’s degree in IT related field
  • Sophomore Status or above
  • Excellent verbal and written communication skills
  • Strong knowledge in Microsoft Office products
  • Must have a 3.00 GPA or higher


Nearest Major Market: Lansing